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All Messages Flow In
Every text conversation—AI and manual—appears in your unified inbox.
SMS Inbox
Every conversation in one place
One unified inbox for all your text conversations—AI-handled and manual. See the full thread, jump in when needed, and never lose track of a customer conversation.
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Inbox for everything
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Conversations lost
How It Works
Simple steps to transform how you handle customer interactions.
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See Full Context
Customer history, job details, and previous conversations are right there.
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Respond or Let AI Handle It
Jump in when you want, or let AI continue handling the conversation.
What Makes Inbox Different
Built specifically for service businesses, not generic software adapted for trades.
Unified Conversation View
All SMS conversations in one place. AI-handled and manual threads side by side.
Jump In Anytime
AI handles the conversation, but you can take over with one tap whenever you want.
Full Context Always
See the complete conversation history, customer record, and job details right in the inbox.
Team Collaboration
Assign conversations to team members, add internal notes, and collaborate on responses.
Works With Everything
Inbox connects seamlessly with other features to power your entire business
Everything You Get
All the features you need, none of the complexity you do not.
Unified inbox for all text conversations
AI and manual conversations together
Take over from AI with one tap
Full customer context in every thread
Team assignment and collaboration
Search and filter conversations
Common Questions
Can multiple team members use the inbox?
Yes. Assign conversations to specific team members, add internal notes, and collaborate on responses.
How do I know which conversations AI is handling?
AI-handled conversations are clearly labeled. You can see exactly what AI said and take over anytime.
Can I search old conversations?
Yes. Full search across all conversations by customer name, phone number, or message content.
Ready to answer every conversation in one place ?
See exactly how SMS Inbox would work for your business. We will show you a live demo with your actual services and scenarios.
Free 15-minute demo
No credit card required
Talk to a real human