How Does Local Business Pro Work?
Last Updated: May 28, 2025
Local Business Pro is a cutting-edge AI-powered platform designed to transform the way businesses interact with their customers. By leveraging advanced artificial intelligence, Local Business Pro offers a seamless and efficient customer service experience that is both innovative and intuitive.
By automating customer service processes, Local Business Pro boosts efficiency and elevates the quality of service provided. The platform’s capability to manage multiple interactions concurrently ensures prompt service, which is essential for maintaining a stellar business reputation and fostering customer loyalty.
How Does the AI Technology Work?
Local Business Pro’s AI Receptionist works in a very simple way:
- Our system receives input from a potential customer.
- We translate the input into plain text so that our large language models can understand the input.
- Then, we pull information you have put into our system such as services or the main goal of your receptionist to formulate a response.
- We then turn that into audio so that your AI receptionist can communicate with your customers.
While following the process outlined above, our system will pull out important details such as your customer’s name, address, or anything else that you deem important.
AI Voice
When you sign up for Local Business Pro, you receive a unique business phone number. Based on the logic you want to apply, you can route your incoming calls to your AI Receptionist.
No Answer Forwarding: If you miss a call, the AI Receptionist takes over — ensuring you never lose a potential customer, even when you’re busy.
Always Answer: The AI handles every incoming call to your business number, helping you achieve a 100% answer rate.
After Hours & Weekends: Provide 24/7 availability — the AI Receptionist answers calls outside of business hours, including nights and weekends.
AI Chat Bot
Local Business Pro also offers an AI Chat Bot for your website. It integrates easily with a simple JavaScript snippet, and the support team can assist with setup if needed.
Onboarding and Customization
Onboarding Setup
Upon signing up for Local Business Pro, you’ll go through an onboarding process with Bizzy Bot, which collects essential information about your business. Once completed, you can choose to either book a demo call with our team to learn more about the platform or log in directly to your account and DIY, setting everything up yourself.
If you don’t have time to configure your account, no worries — we offer a premium onboarding service designed to deliver the best AI receptionist experience, including conversation monitoring to ensure everything works exactly as you want.
Customizing Your AI Receptionist
Configure your AI Receptionist to reflect your business’s needs. Customize settings, add business services, and embed the AI on your website to ensure it operates seamlessly as an extension of your team.
- Receptionist Settings: Define the AI’s persona, office role, industry, goals, forwarding logic, and conversation logic.
- Offerings: Add detailed descriptions, pricing strategies, and appointment settings for each service your business offers.
Testing and Embedding
Before going live, thoroughly test your AI Receptionist with chat and call simulations. Once satisfied, embed the AI on your website and set up notifications to stay informed about interactions.
