May 2024 Update: Custom AI Voices, New Billing Logic, and More
This month has been full of exciting developments at Local Business Pro, and we’re thrilled to share some significant updates that will enhance your experience and streamline your operations.
Customizable AI Voices and Images
One of the most exciting updates is the ability to fully customize your AI receptionist’s voice, name, and image. Previously, users had to select from a preset combination of voice and image, limiting personalization. Now, you can tailor the AI to match your brand’s identity perfectly, from the voice’s tone to the receptionist’s appearance. This new feature allows businesses to create a more cohesive and branded customer interaction experience.
Expanded Voice Options
We’ve also expanded our library of AI voices. We previously offered ten voices, but now we have increased the selection to fifteen. We’ve included a variety of new accents and styles, ensuring a broader range of choices for our users. For instance, you can now choose voices like Felix from Germany or a fun cowboy voice, adding unique personality to your AI interactions.
Upcoming Mobile App
We’re also excited to announce that a new mobile app is in the works. We’ve made substantial progress by building many of the essential backend endpoints. This development includes functionalities such as resetting passwords, logging in, and organizing conversations. The mobile app will provide users with a more convenient way to manage their AI receptionist and stay connected on the go. Stay tuned for more updates as we approach the launch!
Enhanced Error Handling with Sentry
We’ve made significant improvements to our error-handling processes by partnering with Sentry, a leading error-monitoring platform. This partnership allows us to detect and address issues more efficiently. Previously, our system caught about 90% of errors, but with Sentry, we’re now catching 99%. This improvement means fewer disruptions for you and a more reliable service. Whether it’s a minor glitch or a critical error, our system can now identify and resolve issues faster, ensuring a seamless experience.
Launch of the Partner Program
We’re thrilled to introduce our new Partner Program, currently in beta. This program is designed to collaborate with marketing agencies and other CRM software providers, allowing them to manage multiple accounts, receive training, and enjoy revenue sharing. This initiative opens new avenues for helping more businesses by leveraging partnerships and expanding our reach.
Integration with Pest Pack by WorkWave
Integration with other software systems is a key focus area for us moving forward. One of our most anticipated integrations is with Pest Pack by WorkWave. We’re about 50% through this integration, which will significantly benefit pest control companies using WorkWave and Pest Pack. This integration aims to eliminate the tedious task of manually transferring appointment data into CRMs, saving valuable time and reducing errors.
Improved AI Performance and User Satisfaction
Our continuous efforts to refine the AI system have already shown positive results. With enhanced error handling and system improvements, we’ve noticed a significant boost in our AI’s performance and user satisfaction. The system now more accurately follows instructions and minimizes what’s known as “hallucinations,” where the AI might make up information or deviate from the intended conversation flow. These refinements ensure that interactions are smoother and more reliable, enhancing overall user experience.
Focus on Business Integrations
Moving forward, our primary focus will be on integrating Local Business Pro with as many business software systems as possible. This initiative aims to streamline workflows by reducing the need for manual data transfers between systems. By enabling seamless integration, we hope to make it easier for you to manage your operations and leverage the full potential of our AI technology.
Conclusion
These updates mark significant strides in our mission to provide the best AI receptionist service. From customizable voices and enhanced error handling to new billing logic and a forthcoming mobile app, we’re committed to continuous improvement and innovation. We look forward to bringing you even more exciting updates in the near future. Thank you for being a part of the Local Business Pro community!
