Help Center

How can we help you today?

New to Local Business Pro? Use This Guide To Get Started

Knowledge Base

Read how-to articles and guides for all Local Business Pro tools

Academy

Watch in-depth video trainings designed to get your team & business synced with Local Business Pro

See all of the new updates in Local Business Pro & request improvements as well.

Need specific help in your account? We’d love to help!

FAQs ( Frequently Asked Questions)

You can sign up for a free trial of Local Business Pro here.

Yes, we do offer a free trial. With your free trial we will also give you a month of premium support for free. 

Why? Because our goal is to ensure your success, and the best way to do that is to help you set up your AI Receptionist so that you can take full advantage of your free trial and see a solid return on your investment, even before the first charge hits your bank account.

Yes, investing in Local Business Pro can greatly benefit your business by saving you time and money while enhancing customer satisfaction. With Local Business Pro’s AI receptionist, you’ll receive assistance in answering inquiries, providing quotes, and booking appointments, even outside regular business hours. Local Business Pro empowers you to optimize your business operations by providing your customers 24/7 support at an incredible price. 

Yes, you can set a different name for your AI receptionist.

Yes! We have built-in integrations to popular CRM systems and webhooks to connect to applications such as Zapier.

Local Business Pro’s AI receptionist can understand diverse accents and is constantly trained and improved to recognize a wide range of accents, including regional and international ones.

Yes, you only need to pay for the minutes of calls and the number of chats you received. However, if you commit to a higher plan, you will receive significant discounts.  Please see  How Does Billing Work or our pricing page for a complete breakdown of our pricing options.

The cost per call/chat fluctuates based on your plan. However, these rates may go higher or lower depending on your usage. For example, in every plan, we include a large amount of base minutes at a discounted rate. Then, if you overflow those minutes, we have a price per minute and conversation cost that will scale with you. 

We don’t automatically shut off your account once you’ve hit your plan limit because we don’t want to create an opportunity for you to miss a new customer.

Local Business Pro’s support team is available from 9 am to 5 pm Mountain Time.

Local Business Pro does not have a public support number. If you are looking for support, please reach out to our support team via our contact form, which can be found here.’

There are no limits to how many accounts you can add to your agency or enterprise plan. During your onboarding, we will work with you and your team to discuss the best way to set up your account so that it is easy to manage your sub-accounts.