Concept Beginner 5 min read

Understanding Customer Profiles

Everything you can track and manage within a customer profile, from contact info to job history.

A customer profile contains everything you need to know about your relationship with that customer. Let's explore all the sections.

Contact Information

Primary contact, additional contacts, phone numbers, email addresses, and preferred contact method.

Service Addresses

Customers can have multiple service locations. Each address includes notes, access codes, and any special instructions.

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customers profiles crm

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Last updated: January 10, 2024