How Does Billing Work?
At Local Business Pro, our billing system is designed to be user-friendly and flexible. We charge based on what you use, ensuring you get the best value for your money. Here’s how it works:
- Plan Inclusions and Usage:
- Each of our plans comes with a fixed rate, which includes a generous amount of usage in the form of minutes and entire conversations via the chat widget.
- If you exceed your plan’s included usage in a given month, we offer additional minutes at an extra charge, ensuring you never have to worry about abruptly running out of service.
- Checking Your Billing:
- To check your billing details, log in to your Local Business Pro account and navigate to ‘Settings’. Under ‘Settings’, click on ‘Billing’.
- In the ‘Billing’ section, you can view your current usage, including the remaining minutes in your plan, the minutes you’ve used, and any additional minutes that have exceeded your current plan.
- This section also allows you to add or update your payment method and provides access to a detailed record of all your transactions with us.
What Are The Payment Options at Local Business Pro?
To ensure secure and seamless transactions, we have partnered exclusively with Stripe for all our payment processing needs. Here’s what you need to know about our payment options:
- Stripe Partnership:
- Stripe is known for its reliability, PCI compliance, and security, making it a top choice for hassle-free payment processing.
- We require a credit or debit card for most of our plans. Stripe handles these transactions efficiently, ensuring a smooth experience for our customers.
- Alternative Payment Methods:
- If your account processes a large amount each month, you may qualify for additional discounts and easier billing through Automated Clearing House (ACH) payments. For more details, please reach out to our support team.
By integrating these two crucial aspects of managing your Local Business Pro account—billing and payment options—we hope to provide a seamless and transparent experience. Should you have any further questions or need assistance, our support team is always ready to help.
