How Does Local Business Pro Work?
Local Business Pro uses state-of-the-art artificial intelligence to communicate with customers and potential customers of local businesses.
AI Voice
When you sign up for Local Business Pro, you will get a unique phone number. Based on the business logic you wish to set up, you can connect your customers to your AI Assistant.
Forwarding Logic Examples
No Answer Forwarding
No answer forwarding is when you can't answer your phone for any reason and instead of going to a standard voicemail it goes to the AI Assistant. This is super handy if you are an owner operator and your busy with a current customer or if your office staff is out at lunch. Either way, you can rest easy knowing that new customers are being taken care of.
Phone Tree
Another way you can use Local Business Pro is with a phone tree. For example, if you wish to send all new customers to the assistant and current customers to voicemail then you can utilize a phone tree. You might set something up where a current customer presses 1 and if your team can't answer then it goes to voicemail. New customers would push 2 and they would forward directly to the assistant.
After Hours & Weekends
You can also set up the logic so that the assistant will automatically pick up for after hours or on the weekend. This is great because you are providing round the clock customer service.
A Mix of The Above
Depending on your phone carrier, you can set up multiple options. For example, you might set up a phone tree and for new customers, it first goes to your top sales reps. Then, if they can't answer, it will go to your Local Business Pro Assistant.
AI Chat Bot
Local Business Pro also offers an AI Chat Bot that can sit on your website much like the one in the bottom right corner. This works by embedding a simple piece of JavaScript. Don’t know what javascript is? No worries! Our support team would love to help you set up the assistant on your site.