AI Logic How to Add Your Business Services

How to Add & Edit Your Business Services

Last Updated: December 28, 2024

If, during sign-up, you selected services from the pre-defined options provided by Bizzy Bot, you can see and edit these services in your Local Business Pro account. However, if any of your services were not included in the choices provided, you can manually add them.

To Add A New Service:

1. Click ‘AI Logic’ on the left sidebar menu.
2. Click ‘Services’ at the top.
3. Click the ‘New’ button to add a new service.

Adding the Service Details

Your AI assistant may be an industry expert, but they need detailed knowledge of the specific services you offer. Think of this as creating a cheat sheet for a new office assistant to handle any situation effectively.

Service Name

Enter the name of the service (or product) that best describes what you offer.

Note: While Local Business Pro was initially designed for local service companies (e.g., pest control, cleaning), it also supports businesses offering products. If you have questions, feel free to contact our Support Team.

General Description

Provide a brief overview of the service in 250 characters or less.

Details to Collect

Specify what information your AI receptionist should ask customers based on the service they need. These details are service-specific, meaning the questions vary depending on the service.

Example: For carpet cleaning services, the AI receptionist might ask:
“How many carpets need cleaning?”
“What is the size of the carpet?”
“What is the current condition of the carpet?”

To add the Details to Collect:

    1. Click the ‘+’ sign beside ‘Details to Collect.’
    2. Type the information you want to collect.
    3. Click ‘Create.’

Service Details

Provide detailed information about your services to help customers understand what you offer. Include details similar to those found in your website’s FAQs. This ensures your AI receptionist can answer customer questions accurately.

To add Service Details:

      1. Click the ‘+’ button.
      2. Enter a short description or title in the ‘Name’ field.
      3. Add specific details in the ‘Value’ field.
      4. Click ‘Create‘.

       Repeat as needed to cover all relevant information.

Pricing Strategy

Enter all pricing details for the service. For more detailed guide on setting up the Pricing Strategy, see:
How to Set Your Pricing Strategy for Your AI Receptionist

Appointment Strategy

Configure how appointments will be managed for this service. For more detailed information and guide on setting up the Appointment Strategy, see: 
How to Set Your Appointment Strategy